Returns Policy

Dressing up in Costume, is all about having a good time, and if a costume does not fit or work out, we dont want you sitting in the corner, while everyone else is having a good time.We provide as much information as possible to ensure you get the right costume, by providing photo's, sizing information & accurate descriptions. However if the costume is not ideal, then you can Return & Exchange within 30 Days not a problem at all. Return postage is paypable both ways by the customer. 

How to Exchange an item
1.  Contact us at sales@costumecrazy.com.au advising of the problem faced
2.  We will provide you with a Return Authorisation code & Return address details
3.  Return the item to us via a Traceable delivery method, such as Australia Post Eparcel

How should i package my Exchange
1.  Please package the item back in its original packing as you received it, along with all inserts, packing material & Hanger
2.  Do not stick anything to item being returned, if you would like to place a note, place it inside the packaging so it is visible.
3.  Place the item in the box or satchel it came in, or use alternate packaging if that is not possible.
4.  Ensure you include our Return Address, Your name & address + Return Authorisation code & send via a Traceable delivery
     service.